Frequently Asked Questions

Who is eligible for Flame Lily membership?

Any woman-identifying person age 18 or over, with a desire to further develop herself and support her sisters is welcome. Though most of our members are on the African continent, we welcome women from any part of the world. We welcome women of all religions, ethnicities, sexual orientations, marital statuses, etc. As a practical matter, since all of our sessions and communications are conducted in English, we recommend that you speak English at least a high intermediate level (CEFR B2).

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What is the cancellation policy?

We keep it simple. Each month you are automatically billed and that covers you for the month ahead. You may cancel any time, for any reason, before your next monthly billing date. (We do not offer refunds for the month you’ve already paid for.)

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What is included in my membership?​​

1. Access to 2 live calls with Nicole & Prudence each month, where you’ll actively engage and practice with a community of sisters who witness and encourage your growth. P!us an additional live bonus call whose topic is voted on by Flame Lily members!

2. Optional weekly “homework” assignments that help you grow even faster.

3. Ability to vote for topics and practices

4. A curated library of content and tools that is growing regularly.

5. Regular surprise bonuses!

 

When are the calls?

Calls are always on Tuesdays at 5pm GMT. The schedule of upcoming call dates can be found toward the bottom of the page here.

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What if I can’t make a call?

No problem! Your attendance is not required. We hope you come to at least 1 call per month to get good value of your membership, but you can benefit just from doing the optional homework and reading our newsletter. Because the calls require your active participation to get the full benefit, and for confidentiality reasons, we do not share call recordings. But we are likely to share a helpful recap!

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Can I share my idea for a topic or activity?

Absolutely! We regularly check-in with Flame Lily members to see what experiences and content you want most, and then we deliver it! Please submit your idea here. [LINK COMING SOON].

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What forms of payment do you accept?

We use the Stripe payment platform which allows you to pay via credit card, Google Pay, Apple Pay, Amazon Pay, and possibly bank transfer, depending on your location. Unfortunately we are not able to take MPesa or USSD at this time.

 

How do I cancel my subscription? 

Email support@flamelily.pro at least 72 hours prior to your next billing date.

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What’s the story behind the name ‘Flame Lily’?

We chose to name our organization after the flame lily, or Gloriosa superba, which is a unique and beautiful flower native to sub-Saharan Africa. It also happens to be the national flower of Prudence’s home country of Zimbabwe! It is a symbol of unity and sisterhood. We also like that it’s both fiery and blossoming, just like us!